Privacy Policy
My Herbal Pal is committed to protecting the privacy of our customers and ensuring that your personal information is processed in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
This Privacy Policy outlines what personal information we collect, how it is used, and how we protect your rights.
Information Collection:
My Herbal Pal collects information that you provide to us, including your name, address, email address, and payment information. This information is necessary to process your order and provide you with the products and services you have requested.
In addition, My Herbal Pal uses cookies to collect information about your use of our website. Cookies are small data files that are stored on your device when you visit a website. They help us improve your experience by remembering your preferences and allowing us to analyze website traffic. You may disable cookies in your browser settings, but this may affect the functionality of our website.
Information Use:
My Herbal Pal uses the information we collect to process your orders and provide you with customer support. We may also use your information to improve our website and product offerings, to send you marketing materials, and to comply with legal requirements.
Information Sharing:
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
My Herbal Pal does not share your personal information with third parties for their marketing purposes. We may share your information with third-party service providers for the purpose of processing your order and providing customer support. These third-party service providers are bound by contract to keep your information confidential and secure.
Your Rights:
Under GDPR and CCPA, you have the right to request access to your personal information, to request that your personal information be corrected or deleted, and to opt out of the sale of your personal information. If you would like to exercise these rights, please contact us at [Contact@myherbalpal.com].
Data Security:
My Herbal Pal takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or destruction.
Changes to this Privacy Policy:
My Herbal Pal may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.
Contact Information:
If you have any questions or concerns about this Privacy Policy, please contact us at [Contact@myherbalpal.com].
Thank you for choosing My Herbal Pal!